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EAST POLE

Welcome

EAST POLE

Welcome

EAST POLE

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WARRANTY

Warranty Policy

  • 1.There are 2 products of East Pole (ijkts & 18 changes jacket) being covered under our 3-year warranty policy. Except for the conditions bellowed:
  • -Damage due to accidents, improper care, negligence, or normal wear and tear.
  • -The inside garment tags are removed.
  • 2. For any damage not covered under the warranty, East Pole may offer to repair the damage for a reasonable charge. If such an offer is made, we will confirm this with the consumer, prior to any repairs being made.
  • 3. If a product fails due to a manufacturing defect, we will repair the product free of charge
  • 4. In accordance with our Health & Safety Practices and for the security of our personnel we require all garments to be cleaned prior to arriving at our facility. And please provide a receipt or proof of cleaning. Otherwise we will not deal with the
  • 5. Customers are responsible for the cost of shipping items to and from East Pole.
  • 6. East Pole Reserves the right of final interpretation