{{ 'fb_in_app_browser_popup.desc' | translate }} {{ 'fb_in_app_browser_popup.copy_link' | translate }}

{{ 'in_app_browser_popup.desc' | translate }}

Sign Up as a member and enjoy $100 cash rebate for your first purchase of $800 or more.

The Lunar New Year holiday will last until February 10th. You can still place orders during the holiday, and orders will be shipped starting from February 10th. Kung Hey Fat Choy!!!!

Free shipping on order over HKD800.00 (Net) of HK & Macau

Sign Up as a member and enjoy $100 cash rebate for your first purchase of $800 or more.

The Lunar New Year holiday will last until February 10th. You can still place orders during the holiday, and orders will be shipped starting from February 10th. Kung Hey Fat Choy!!!!

Free shipping on order over HKD800.00 (Net) of HK & Macau

Sign Up as a member and enjoy $100 cash rebate for your first purchase of $800 or more.

Your Shopping Cart is empty.
{{ (item.variation.media ? item.variation.media.alt_translations : item.product.cover_media.alt_translations) | translateModel }} {{ (item.variation.media ? item.variation.media.alt_translations : item.product.cover_media.alt_translations) | translateModel }}
{{ 'product.bundled_products.label' | translate }}
{{ 'product.bundle_group_products.label' | translate }}
{{ 'product.buyandget.label' | translate }}
{{ 'product.gift.label' | translate }}
{{ 'product.addon_products.label' | translate }}
{{item.product.title_translations|translateModel}}
{{ field.name_translations | translateModel }}

  • {{ childProduct.title_translations | translateModel }}

    {{ getChildVariationShorthand(childProduct.child_variation) }}

{{ 'product.set.open_variation' | translate }}

  • {{ getSelectedItemDetail(selectedChildProduct, item).childProductName }} x {{ selectedChildProduct.quantity || 1 }}

    {{ getSelectedItemDetail(selectedChildProduct, item).childVariationName }}

{{item.variation.name}}
{{item.quantity}}x HK$0 {{ item.unit_point }} Point
Remove
{{addonItem.product.cover_media.alt_translations | translateModel}}
{{ 'product.addon_products.label' | translate }}
{{addonItem.product.title_translations|translateModel}}
{{addonItem.quantity}}x {{ mainConfig.merchantData.base_currency.alternate_symbol + "0" }}
Remove

WARRANTY

Warranty Policy


  • 1. There are 2 products of East Pole (ijkts & 18 changes jacket) being covered under our 3-year warranty policy. Except for the conditions below:
- Damage due to accidents, improper care, negligence
-  Normal wear and tear
- The inside garment tags are removed

  • 2. For any damage not covered under the warranty, East Pole may offer to repair the damage for a reasonable charge. If such an offer is made, we will confirm this with the consumer, prior to any repairs being made.

  • 3. If a product fails due to a manufacturing defect, we will repair the product free of charge

  • 4. In accordance with our Health & Safety Practices and for the security of our personnel we require all garments to be cleaned prior to arriving at our facility. And please provide a receipt or proof of cleaning. 

  • Otherwise we will not deal with the
  • 5. Customers are responsible for the cost of shipping items to and from East Pole.

  • 6. East Pole Reserves the right of final interpretation