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Sign Up as a member and enjoy $100 cash rebate for your first purchase of $800 or more.

Free shipping on order over HKD800.00 (Net) of HK & Macau

Sales buy 2 get 10% off on Top

Sign Up as a member and enjoy $100 cash rebate for your first purchase of $800 or more.

Free shipping on order over HKD800.00 (Net) of HK & Macau

Sales buy 2 get 10% off on Top

Sign Up as a member and enjoy $100 cash rebate for your first purchase of $800 or more.

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WARRANTY

Warranty Policy


  • 1. There are 2 products of East Pole (ijkts & 18 changes jacket) being covered under our 3-year warranty policy. Except for the conditions below:
- Damage due to accidents, improper care, negligence
-  Normal wear and tear
- The inside garment tags are removed

  • 2. For any damage not covered under the warranty, East Pole may offer to repair the damage for a reasonable charge. If such an offer is made, we will confirm this with the consumer, prior to any repairs being made.

  • 3. If a product fails due to a manufacturing defect, we will repair the product free of charge

  • 4. In accordance with our Health & Safety Practices and for the security of our personnel we require all garments to be cleaned prior to arriving at our facility. And please provide a receipt or proof of cleaning. 

  • Otherwise we will not deal with the
  • 5. Customers are responsible for the cost of shipping items to and from East Pole.

  • 6. East Pole Reserves the right of final interpretation